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The encoder has four connections. Can you detail precisely where each of those connections is going? I hope you aren't really using PWM outputs for power.
How do you know the robot isn't reading the encoder properly?
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"PWM" here is referring to the cable we've spliced to, not the output on the digital sidecar
I sketched out a diagram of eaxctly how it's set up and attached it.
We know the robot isn't reading the encoder because the value from Get() never changes, and the robot always reports that it is stopped, even when moving
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When you are powering your encoder from your cRIO you should see the red LED inside the encoder housing turn on. Make sure that this is the case.
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Yep--we saw this, and when we checked it with a multimeter(we don't have an o-scope), we saw fluctuation in values--it just seems that the robot isn't interpreting it correctly.