Quote:
Originally Posted by dpeterson3
Maybe I was wrong about this. I thought there were 2 filters. I thought 1 filtered out DSL signals from the phone line, and that one filtered out phone signals for the modem. I could be wrong (please correct me if that is the case). Anyway, the box is marked as DSL out or phone out and the wiring is correct as far as I can tell.
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A standard DSL/ Phone filter is used to separate the high frequency from the phone. To my understanding, the modem/computer is good enough at separating the digital freq. from the analog that it doesn't need a filter. However, there may exist another filter I am not aware of.
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At my home, I have (A)DSL. I have the same modem, but an older 5360 model. I have one cord going to the phone, with an obvious filter. The other cord goes directly to the modem ---> router ---> computer. (My home connection is working fine.)
However, since the filters were installed in the wall or in an outlet, the modem might be behind a filter. To my understanding, you were not the one that installed them, and were not really in the loop. Assuming you know where the filters are and what kind they are, then my idea really is not valid.
Ryan did a neat little diagram to show what I am proposing. Remember, a filter is designed to keep one thing out and let one thing through. Such, an air filter lets air through and traps the dirt. If somehow there is a filter blocking the DSL on the way to the modem, then there is the problem. If not, it is obviously something else, and that something is probably something I have not dealt with.
I will be thinking about this for the next few days if we don't figure it out... I am like that. I have been thinking about getting into information science and networks. Always glad to help (or try)!
EDIT: I just re-read that you wired it into the dsl out/phone out correctly. So this may not be the problem. However, there is still the possibility of it being wired incorrectly so that you can't see. However, there may be other things you could check before you pay somebody to rewire the phone lines in the building.