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Re: What Happens To Your Attitude Towards Gracious Professionalism When You Leave FIR
Okay, my turn to ramble. Seriously though, I believe this story is worth the read to anyone that is interested in exploring the ideas of this thread.
I have been in the customer service business for 4 years as a cashier and 2 years as a tutor. This is not engineering. I know that. But I deal with the same type of customers as everyone else. I have people who want to take their dog in the grocery store, the person that can't read a sign, and others that simply like to be rude to the cashier.
I have grown a reputation at the store over the years. I have customers that specifically come through my line. I am also the cashier that the managers like to send annoying customers to. Because I am good with them. I am always polite and respectful to the customer. I make polite conversation and always make sure I charge the fair price. If I know a way they can save some money, I suggest it and even run to switch their items. I make sure every customer that needs help to their car gets it. And always make sure the carryout(some may know them as bag boys) is doing their job properly. I would like to believe I have worked every day at that store graciously and with utmost professionalism. The customers know this and are always sure to tell me that they appreciate it. The other day I had a customer call the store to compliment my work. I have 7 days left at that work. And I'm going to really miss the place. I can honestly say every memory I have of the place is positive and I wish I could work there for years to come.
The moral of this story: A healthy respect for the customer, dedication to your job, and a positive outlook can make even the most trivial and monotonous job into a wonderful experience.
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"Curiosity. Not good for cats, great for scientists."- Numb3rs
"They can break your cookie, but... you'll always have your fortune."-T.W. Turtle, Cats Don't Dance
"Tell my tale to those who ask. Tell it truly - the ill deeds along with the good, and let me be judged accordingly. The rest... is silence."-Dinobot, Beast Wars
"Though the first step is the hardest and the last step ends the quest, the long steps in between are certainly the best."
–Gruffi Gummi, Disney's Adventures of the Gummi Bears
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