[Carolyn Duncan]

Try explaining to a person that they are not getting a satellite picture on their television because there is a hurricane outside... better yet when there was a tornado the day before and they get mad because their dish moved in the high winds so there is no signal for them to see. The best one is when they say they can't see a pic ture and you tell them to walk up to the tv and press the power button and magically a picture appears. My favorite is the people who haven't paid their bill in months and complain that they arent getting any picture. Heh guess what I do. "Thank you for calling Dish Network how may I help you?" It's not so bad, at least we get to play soccer while we are on the phones. I mean tat we pay close attention to our customers and never derrive from their call so as to best help our customers and solve their problems as quickly as possible. I applied for a promotion and I'm hoping that I can hit up the company for sponsorship this year...