Quote:
Originally Posted by Chris Fultz
A Class Act - AndyMark (Andy Baker / Mark Koors)
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When I first read the thread title - "A Class Act" - my first thought was "well, duh!".
But then I got to thinking about it. And yes, these guys ARE a real class act.
They go out and listen to teams, and bring them products they want, at prices that are very reasonable. They offer a generous warranty and, in some cases, have gone well beyond what is reasonable or expected to satisfy a team. They sell quality products, slightly over-engineered (IMHO) to ensure nothing breaks. It's not rare for a company to stand behind their products, but these guys consistently go the extra mile. I have to believe it's because of two factors: One, they actually are really nice guys. Second, they LOVE what they're doing.
What you posted above Chris is another example of
WOW caring about customers over profits.
EDIT: Of course, Andy even has
his own thread.