Sorry guys. I am still listed a "rookie" on this forum, so my responses are not getting approved in a timely fashion. Hopefully I will graduate to someone who can post without being moderated soon.
To answer your question, the best place to start is:
www.ptc.com/go/firstgettingstarted
This will give you all the information you ever wanted to have about PTC, FIRST and the software and solutions we offer FIRST teams.
You can also get to this page from the FIRST web site:
http://usfirst.org/roboticsprograms/...t.aspx?id=6878