For reference the Labview updates can be found here:
http://joule.ni.com/nidu/cds/view/p/lang/en/id/1534
Since the cRio imaging tool is part of the Labview suite you'll have to install the update for several reasons including getting the v19 image.
Don't forget to update your driver station while you're at it:
http://joule.ni.com/nidu/cds/view/p/lang/en/id/1535
I know there has been some difficulty with the driver station update installer not correctly updating all it's components.
http://www.chiefdelphi.com/forums/sh...t=79935&page=3
The solution presented on the thread above and the solution that worked for us was to run the update installer and ask it to remove all the components and then run it again to reinstall them. (One of the big symptoms of this problem is the camera module on the dashboard not functioning even when the camera has been initialized and is communicating with the cRio fine)