[Greg McKaskle]

One other thing you may be able to try is to use a wall adapter for the cRIO. They didn't ship in the kit, but if you received one with your other purchase, or can find one through a mentor or a loaner from a sales branch.

If the cRIO works with the wall adapter, it is an issue with the PD, battery, or something on that end. If it doesn't work with the adapter, time to call NI support, get a replacement, etc.

Greg McKaskle