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But for having to physically press the reset button on the controller...
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Are you saying that you have to press and hold the button? Or that the cRIO doesn't reset via DS or other means?
As for the dip switch, I was able to look at one today, and with normal usage, all dip switches should be pressed down/in on the left side. If using a serial cable, the console out needs to be turned on.
Greg McKaskle