Hopefully, it's just a problem with the Restoration USB stick.
If you can borrow another stick from a nearby team, try that.
Otherwise, I'd call the 2goPC hardware help line.
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Originally Posted by Control System page
Hardware CTL for Classmate hardware help - Submit a ticket online. Please remember to include the Serial # or Asset Tag # of your Classmate PC, your contact info, and a shipping address if a repair is needed. We also recommend that you add "support@ctl.helpserve.com" to a white-list if you have a spam blocker installed.
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