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Originally Posted by topgun
At some point we broke the ethernet female plug on our Classmate. The connectivity works well, just that a male ethernet plug is not solidly held into it. Any movement of the Classmate during use and the connection is lost, meaning we also lose connection to the robot.
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I'm not sure how you could have broken an ethernet jack like that. Most of the time, such problems are due to the plug, not the socket.
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Is there a warranty for the Classmate?
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From the
http://www.usfirst.org/frccontrolsystem web page:
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Hardware
CTL for Classmate hardware help - Submit a ticket online. Please remember to include the Serial # or Asset Tag # of your Classmate PC, your contact info, and a shipping address if a repair is needed. We also recommend that you add "support@ctl.helpserve.com" to a white-list if you have a spam blocker installed.
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