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Originally Posted by carolyn
I had a similar experience. I was in a wheelchair due to a recently broken ankle, and the only elevator we could find was one that went through a vip room. I was told I had to get credentials to be able to get off of the elevator on the second level, where my team was sitting. It was a very upsetting experience and it also took us 30 minutes just to be able to go up one level.
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This isn't really about FIRST, but more about the event staff: Seeing as my team wasn't in the finals and the lower seats are reserved, we all made our way to the upper deck. The problem was that I had a segway and my friend had two small children in strollers. All ramps and elevators were blocked off. It took 30min and the event staff supervisor escorting us just to be able to sit with my team upstairs. It was very frustrating.
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The staff was no doubt following policy set forth by the Georgia Dome management and are expected to follow that to the letter most likely with dire consequences (like being fired) if they make any exceptions.
Like all arenas they have strict and sometimes unexplainable rules that frustrate patrons. I would try to get them to contact someone in management (politely as possible. These guys are just making a living. No reason to make their experience with FIRST folks a miserable one) and explain your situation and maybe a compromise can be reached.