[Jon Jack]

We thought we had a dead Classmate. The computer quit recognizing the battery. Anytime we'd boot the classmate, it would try to boot Windows and then shut down (thinking its battery was dead) or it wouldn't boot at all. When we swapped the battery into a different classmate everything worked just fine. No problems with the battery...

Before we went down the road of getting a replacement (which did not look like a trivial process) we called GoToPC's tech support.

Apparently they are aware of this issue and they have a fix. I was not the one that called, so I cannot say what the fix is. The person that did call said it was a hardware reset and the Classmate has been working just fine since. Give them a call... It might not be as bad as it seems...