We had this same issue last night, and that's when I realized our students didn't read and do every line in the Getting Started series of manuals. There is a line under "Install LabVIEW 8.6.1 and Associated Components", number 8 which says "Install updates, see above".
Its incredibly easy to miss, and it also doesn't have a link to the updates either. You probably just need to install the Labview Utilities update from NI, located here:
http://joule.ni.com/nidu/cds/view/p/id/2262
I would also make sure you got the other updates on this page installed.
http://usfirst.org/roboticsprograms/....aspx?id=18758
We ran into an issue after this that we couldn't resolve last night that would not allow the cRIO to properly image, just return an error 56. There's a topic one of the students posted up here that we'll try the solutions posted there tonight. I am unsure if the order of updates and installation is important, so you may end up in the same place we are now.