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Unread 31-03-2003, 14:05
KenWittlief KenWittlief is offline
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graceous professionalism is only necessary WHEN something goes wrong, when someone makes a mistake, when someone screws up.

BUT HERES THE THING: its not up to the person who screwed up to make it all better by apologizing, fixing the problem, un-doing the mistake

the GRACE in GP comes from the people who got the short end of the stick, the shaft, the raw deal - you are graceous when YOU understand that the other person is doing the best they can - you know and EXPECT that mistakes will be made

you ACCEPT this as part of the whole FIRST experiece

and YOU continue to act in a professional, graceous manner - you keep functioning, you continue to be nice

knowing that without GP on YOUR part, FIRST could not possibly exist!

(and remember there is 0% value in teaching students how to stack containers or drive robots onto ramps.

Thats not what we are here for.)
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