USB Hub Defective

[samcorp]

Our Targus USB Hub that came with the Kit of Parts seems to be defective. Are we allowed to use an outside USB Hub?

Thanks,

Sam

[Vikesrock]

From the manual (emphasis mine)

DRIVER STATION - The collection of the Classmate PC, FirstTouch I/O Module and breadboard provided in the KOP, and a USB hub (either the one provided in the KOP, or a team-supplied USB hub device).

[Alan Anderson]

Originally Posted by samcorp

Our Targus USB Hub that came with the Kit of Parts seems to be defective.

What seems to be wrong with it?

Ours didn't work properly either, until we plugged the mini-USB connector the rest of the way in. The last half millimeter makes a difference.

[sundancekid92]

My teams having a similar problem. The Targus Hub light turns on but data does not seem to pass through. (We get no recognition of joysticks or of the e-stop)

[Joe Ross]

Originally Posted by sundancekid92

My teams having a similar problem. The Targus Hub light turns on but data does not seem to pass through. (We get no recognition of joysticks or of the e-stop)

Make sure to use the black USB cable. The red one is power only.

[big1boom]

Also, try booting up the computer with the USB hub/joysticks/e-stop plugged in. We had problems recognizing the joysticks until we just restarted.

[sundancekid92]

We just got a different hub and its working. I'm just gonna forget about the targus hub :/

[Wiz]

Ours is dead too. It worked for a bit, but now the light comes on but no signal. Tried across multiple computers, PC and Mac.

So is Targus replacing??

[Dave Scheck]

As Joe said above. You need to use the black USB cable in order to get data since the red one provides only power, not data. We used ours for the first time last night with no issues other than confusion on which cable to use. The instruction manual in the box made mention of the two colored cables and their use.

[JamesCH95]

We've also noticed flaky performance of the Targus USB hub. I think we'll be replacing it with a more reliable one in the near future.

[Wiz]

Originally Posted by Dave Scheck

As Joe said above. You need to use the black USB cable in order to get data since the red one provides only power, not data. We used ours for the first time last night with no issues other than confusion on which cable to use. The instruction manual in the box made mention of the two colored cables and their use.

No need to reply with what was said earlier in a short thread.

We had both of our cables plugged in from day 1, as we read instructions. It worked for a while and then stopped. As others indicated, the light works but no response otherwise.

[Chris Hibner]

Our USB hub stopped working in the middle of testing yesterday. We've used it without trouble since week 2. After about two hours worth of testing yesterday, we got a "No Stop Button" message on the dash board. I looked at the setup page and noticed that all of the joysticks were also shown as being disconnected. I tried plugging each component into the free USB port on the Classmate and they worked just fine. We never got the hub to work again. It's safe to say that we won't be using that one anymore.

[JamesCH95]

We've recently changed our USB hub and I don't think we've had any more failures since.