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Unread 03-02-2011, 20:06
jacobs1232 jacobs1232 is offline
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Exclamation Is my cRIO completely broken!?

After several successful years with our cRIO, we cannot establish a simple direct Ethernet connection from our programming computer to our cRIO. The Ethernet ports on the cRIO are not lighting up anymore, and we cannot ping 10.13.51.2 from any computer with a direct connection or through the bridge. Our Robot Signal Light never turns on. We have tried booting into safe mode with no results. We cannot reimage the cRIO because we cannot establish any kind of connection. Can anyone help us?
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Unread 03-02-2011, 21:20
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Re: Is my cRIO completely broken!?

I think it should be 10.13.51.4 but I am not so sure.
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Unread 03-02-2011, 21:27
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Re: Is my cRIO completely broken!?

Is the power LED on the cRIO on?
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Unread 03-02-2011, 22:19
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Re: Is my cRIO completely broken!?

Have you tried sticking a Ethernet cord from port 1 from the crio to a laptop?
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Unread 03-02-2011, 22:23
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Re: Is my cRIO completely broken!?

Open it up and vacuum up all the foreign debris that has probably fallen in to the housing through the various port openings.

I've seen similar symptoms on a cRIO, and all it needed was a good cleaning .
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Unread 04-02-2011, 08:47
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Re: Is my cRIO completely broken!?

Check to make sure you have 24 volts at the cRIO power input. If you do, and no power light is on, call our application engineers at 866-511-6285. They will have you test a few things. If the cRIO fuse is blown, and we need to RMA the unit, we will send you a replacement immediately.
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Unread 04-02-2011, 18:45
jacobs1232 jacobs1232 is offline
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Re: Is my cRIO completely broken!?

We tried ping 10.13.51.4 and we got Reply from 10.13.51.9: Destination Host Unreachable.
The power LED on the cRIO is not on, and we have tried using an Ethernet cable to go directly from port 1 to the laptop.
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Unread 04-02-2011, 20:34
Greg McKaskle Greg McKaskle is offline
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Re: Is my cRIO completely broken!?

Aluminum chaff does have a way of going where you wish it didn't, but as Doug mentioned, please verify the power inputs to the cRIO. I myself have personally carted a new cRIO to DC in my suit case only to discover that is was a bad power connection and the cRIO was fine.

If it doesn't respond to a 24V input, call NI support.

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Unread 05-02-2011, 05:25
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Re: Is my cRIO completely broken!?

Quote:
Originally Posted by Greg McKaskle View Post
Aluminum chaff does have a way of going where you wish it didn't, but as Doug mentioned, please verify the power inputs to the cRIO. I myself have personally carted a new cRIO to DC in my suit case only to discover that is was a bad power connection and the cRIO was fine.

If it doesn't respond to a 24V input, call NI support.

Greg McKaskle
Greg,

Just to take time out and say thank you NI. NI has amazing customer support, they are very direct and helpful. I sincerely appreciate all your time and appreciate your dedication to FIRST Robotics.

Tess, I highly recommend just giving NI a call.

-RC
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Last edited by R.C. : 05-02-2011 at 06:35.
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Unread 05-02-2011, 08:55
Greg McKaskle Greg McKaskle is offline
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Re: Is my cRIO completely broken!?

It's our pleasure.

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