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#1
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Re: cRIO dead
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#2
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Re: cRIO dead: Update
Just wanted to update this thread. Called NI and they confirmed the cRIO needs to be replaced. These are still under warranty and they will ship a new one before they receive the old one with a credit card (they won't charge it if they get the broken one back). Now the bad news, NI doesn't have any right now. They didn't have a time frame, only that someone woiuld be in touch to let us know. NI support for FIRST is only 1:00p till 7:00p. central time for those interested.
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#3
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Re: cRIO dead: Update
If you haven't heard back from our Application Engineers within a day, please let me know. I have offered up an R&D loaner. I don't want you stuck without NI hardware.
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#4
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Re: cRIO dead
Three cheers for National Instruments. The support I have seen them provide for FIRST teams is incredible.
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