Cannot connect to Cypress Board

[Rangel]

Hello, I am trying to configure the cypress board but ran into a snag. After I installed the software from the disk, I plugged in the cypress board via usb and my computer tried to connect but it says that the device is not recognized. When I try to continue to configure I am unable to because it does not recognize it as a port. What may be the problem?

Note: I am currently working off the manual found on the kit of parts website.

Edit: My computer actually recognizes it as an ftk(unconfigured). Do not know what this means.

[Rangel]

Hello, I got the cypress connected and programmed after updating but I am not sure if it is working how it should. It says that the tab light for I/O is supposed to be on but it is not coming on. Is the cypress board configured or is something wrong?

[falconmaster]

Hang in there john some one will answer you...

[Matt Krass]

Originally Posted by Rangel(kf7fdb)

Edit: My computer actually recognizes it as an ftk(unconfigured). Do not know what this means.

That's how the Cypress board, after programming, shows up on our computer too. It works though, so I suppose thats normal?

I didn't find the process very well documented. We had to reinstall the driver station to get it to recognize the Cypress board. I am not a fan.

[Mark McLeod]

The green light on the I/O tab will light up when the Driver Station recognizes the Cypress board.

What computer are you using, the Classmate or a different laptop/PC?
Are you directly connecting it to the Classmate or other PC?

You located and downloaded the FRC_IO.v2.hex file?

Did you use the standard DVD that came with the Cypress board or did you use the FIRST supplied software?

There are conflicts between software versions so it may be necessary to uninstall/reinstall the FIRST specific Cypress software.

[billbo911]

You can find the documentation here on how to configure the Cypress board.

The firmware you need to flash it with is available once you install the drivers station update for 2011. The file is in the
"Public" folder tree.

Once you have done the DS update and the firmware update to the Cypress, the I/O light should turn green.

[jcbc]

Don't forget to powercycle (unplug the USB and then plug it back in) after programming the board. The Driver Station won't see it unless you do that.

[Tom Bottiglieri]

Sometimes we had an issue where the device was not recognized, and we would fix it by power cycling the board (unplug, wait, replug USB), and either A) restarting the PC, or B) stopping and starting the windows service that talks to it. You can do this (IIRC) by right clicking on "Computer", then hitting "Manage My Computer". On the left you should see a "Services" option next to a picture of a little gear. Find "CyProgMini32" (or something like that..) in the list, right click and stop, then right click and start.

If my steps dont work, google around for how to restart services on Windows. I don't have a Windows machine to check this on right now.

[Rangel]

Hey something happened to our cypress board that is really weird. Yesterday we had it connected to the computer as the picture in the previous post reveals but today it went back to being unconfigured and not communicating to the psoc programmer. We have been going usb to my own computer and everything has been recently updated. What may be the problem that is giving us these strange results?

[Mark McLeod]

Is your laptop operating on battery power or plugged into the wall?

There are power saving settings that cut power supplied to the Cypress USB connection. They show up sometimes when the laptop is on battery power and fail to fully power the Cypress.
It's even worse when the Cypress is connected through a hub rather than directly to a PC.

[Rangel]

Originally Posted by Mark McLeod

Is your laptop operating on battery power or plugged into the wall?

There are power saving settings that cut power supplied to the Cypress USB connection. They show up sometimes when the laptop is on battery power and fail to fully power the Cypress.
It's even worse when the Cypress is connected through a hub rather than directly to a PC.

My laptop is on the charger and is connecting straight to the cypress board.

[Mark McLeod]

The suggestions already mentioned are all the ideas I have without just fiddling with it.
-- Cypress software installation (DVD vs FIRST conflict)
-- Wrong hex file loaded
-- Restarting/starting the CyMiniProg3Service
-- PC USB power
-- Swap USB cables

I'd hesitate to call it damaged without the fiddling part and confirmation from a third-party double checking everything.

[Jon236]

Originally Posted by Mark McLeod

Is your laptop operating on battery power or plugged into the wall?

There are power saving settings that cut power supplied to the Cypress USB connection. They show up sometimes when the laptop is on battery power and fail to fully power the Cypress.
It's even worse when the Cypress is connected through a hub rather than directly to a PC.

Mark,

What power settings would you suggest to prevent this from happening?

[Mark McLeod]

Originally Posted by Jon236

What power settings would you suggest to prevent this from happening?

I haven't played with Windows 7 to know what the options are yet.
I need to spend a bit of time experimenting.

Our Classmate has developed a faulty power connector, and I'm trying to figure out how to get at the screws behind the keyboard so I can get at it to repair.

It's the only Win 7 machine we have.