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Unread 15-11-2011, 11:27
crake crake is offline
National Instruments
AKA: Chris Rake
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Re: Our c-rio is toast! Is there a warranty?

Quote:
Originally Posted by Aren_Hill View Post
We managed to have someone spill pop on one of ours....NI replaced it free of charge
You're lucky - that's not something covered by warranty, so the RMA department must have been feeling particularly generous that day!

cRIO Systems are covered by a 3-year warranty from the day the unit shipped from our factory. For units shipped to teams as part of the 2009 KOP, the warranty technically expired (since those units shipped in August through October 2008 to FIRST). However we extended the warranty through the end of 2011 as a grace for those units.

Short story - all cRIO's are still under warranty (for things covered by warranty). The KOP units from 2009 fall out of warranty on Jan 1, 2012.
 


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