USB came in corrupt :(

[madrob]

Has anybody opened a help desk tix with FRC on this yet?

[ratdude747]

Originally Posted by madrob

Has anybody opened a help desk tix with FRC on this yet?

since FIRST has acknowledged the issue, I'd be led to think somebody did.

[compuwiz12]

We had the same problem, so we tried it on another computer to see if it still happened. It worked, so we canceled the "Windows loading files" process. When we put it back in the classmate it worked. Now our classmate is updated.

[vladsfl]

We are rookie team and received brand new Classmate and 2012 Image E11 - having same issue.. press F11 and it does not show USB key as a boot option.
I only see HDD and Lan adapter as boot options.
If I simply plug it into another computer it does not read it.

I see FIRST looking into issue with E09? I assuming ours is newer ?

Any help is appreciated....

[ratdude747]

sounds like a horribly timed bad batch of USB sticks or perhaps an ESD fault in shipping.

I guess the 2008 IR sensors are no longer the weakest KOP electronics of all time...

[RufflesRidge]

Originally Posted by vladsfl

We are rookie team and received brand new Classmate and 2012 Image E11 - having same issue.. press F11 and it does not show USB key as a boot option.
I only see HDD and Lan adapter as boot options.
If I simply plug it into another computer it does not read it.

I see FIRST looking into issue with E09? I assuming ours is newer ?

Any help is appreciated....

That sounds like a different issue than what I have heard and seen with the E09.

If your E11 Imaging USB shows blank or doesn't show up at all when plugged into a working Windows machine I would put in a Replacement Parts Request. Make sure (as best you can) that the USB stick is the only part missing or broken before submitting the request, but you have to get it submitted by Wednesday @ 8pm Eastern.

EDIT: Also, make sure you are using the Classmate Imaging USB stick and not the National Instruments USB which is credit card sized.

[grambo]

Looks like I may have stumbled on the root cause... I just tried to make a bootable FreeDOS USB stick (thanks to unetbootin) and then copy the contents of the E09 stick onto my bootable FreeDOS stick. I was unable to copy over the 4.3GB image file, and then it dawned on me, that the E09 stick is an NTFS filesystem and my 16GB stick was formated with FAT32.

My guess is that the E09 Classmate's BIOS doesn't know how to access an NTFS filesystem.

Hope I'm not just spreading rumors,
-Jonathan

[M.Rehberg]

Same here, but got it to work.

We have the 2009 Classmate, and received the “E09” flash drive.

The Classmate will not boot with the new KOP USB stick (drive error as described above). However it does boot fine with last year's “2011 re-image flash drive”. So, I used a new 8GB USB flash drive, and Acronis True Image software to make it a duplicate of the “good” 2011 flash drive. I then copy with replace everything from the “un-bootable” 2012 flash drive to the 2011 duplicate flash drive. The new flash drive boots, and runs the 2012 installation.

The problem could also probably be fixed by just fixing the boot block on the bad flash drive.


Mike
FRC Team 2619
The Charge

[Ben_R_R]

We also had this problem. Like the others, we had the 2009 classmate and the E09 flash drive. We solved it by copying the files to last year's flash drive, then using that to image the classmate. We did not use any flash drive imaging software, just windows copy/paste. Though if you have imaging software, using it would probably be a good idea.

[TD912]

It looks like FIRST is aware of the problem, and posted a temporary workaround for the issue.

Here's a post from a FIRST forum administrator named Kate:
http://forums.usfirst.org/showthread.php?t=18453

Links to a PDF:
http://www.usfirst.org/sites/default...gSuplement.pdf

[rsisk]

Originally Posted by vladsfl

We are rookie team and received brand new Classmate and 2012 Image E11 - having same issue.. press F11 and it does not show USB key as a boot option.
I only see HDD and Lan adapter as boot options.
If I simply plug it into another computer it does not read it.

I see FIRST looking into issue with E09? I assuming ours is newer ?

Any help is appreciated....

we had this problem on several classmates during our RQBS. Putting the USB drive in the USB hub, then plugging the hub into the classmate fixed the problem for us.

[beandip3160]

A Fantastically easy fix they actually updated this recently and if youre running labview you just install the driver station support portion on your classmate and your computer is competition ready

[RufflesRidge]

Originally Posted by beandip3160

A Fantastically easy fix they actually updated this recently and if youre running labview you just install the driver station support portion on your classmate and your computer is competition ready

You will need both the new Driver Station Support from the NI USB and the Driver Station Update, but yes it would appear FIRST is saying it is not necessary to re-image to practice or compete.

Comparing the old image to the new, it may be necessary to re-image if you want to use the Kinect as it frees up quite a bit of space you will need for the Kinect software (Visual C# Express is pre-installed on the new image).

[rsegrest]

Originally Posted by Ben_R_R

We also had this problem. Like the others, we had the 2009 classmate and the E09 flash drive. We solved it by copying the files to last year's flash drive, then using that to image the classmate. We did not use any flash drive imaging software, just windows copy/paste. Though if you have imaging software, using it would probably be a good idea.

Thank you Ben! We had the same issue. The FIRST 'solution' seems to deal with NI Labview (I may be mis-reading it but I don't think so). Tried Ben's fix and it worked! The only thing to remember is that USB sticks get formatted (at least by default) FAT32 and one of the files is larger than 4GB so when you are copying the files to the new flashdrive make sure to format it NTFS.

[mesamb1]

For those who are having issues with the National instruments usb, our windows 7 dell laptop did not recognize the drive in any port. But when you pulled up device manger it did list an unidentified USB device. Installing new drivers for that usb port fixed the issue(and yes the laptop recognizes other usb devices).