cRIO updating to v43 Image issue

[jwakeman]

Originally Posted by KenBudnik

Has anyone seen this re-imaging error message?
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Unable to complete operation because of unexpected error:
Error -2147220304 occurred at nisyscfg.lvlib:Restart.vi:1

Possible reason(s):

NI System Configuration: (Hex 0x800404B0) Timeout while waiting for reboot. System is offline.


Complete call chain:
nisyscfg.lvlib:Restart.vi:1
ConfigUtility.lvlib:2012_FormatSystem.vi
ConfigUtility.lvlib:ReImageTarget.vi
ConfigUtility.lvlibialog.vi

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The imaging tool version is 2011.11.18
The image is FRC_2012_v43.zip

When opening the re-imaging tool for the first time, it correctly identified the cRIO and its' current configuration... so appears to work somewhat and there doesn't seem to be an IP communication issue.

When attempting to re-image normally, the progress box indicates it has made connection, checked the dip switch settings, and was reformating. Then the error.

Tried to reformat in safe mode. Correctly indicated that a reformat was necessary. Ended up waiting 15-20 minutes because the display wasn't giving any progress information. Then went back and tried in normal mode and the same error message just keeps coming up no matter what I try.

Not sure what to try next. Frustrating.

I want to second this post. This is EXACTLY what I saw today when trying to update 8 slot cRIO from 2011 with the v43 image. The only difference being I also got this error when trying the safemode imaging. I did try disabling the wireless radio on my laptop as some have suggested. I was able to recover the cRIO by using the 2011 imaging tool and v28 of the firmware. A couple of times I bricked it with the 2012 imaging tool and v43 and recovered with 2011 tool and v28. One other possible clue is that when the 2012 image fails I get the following sequence on cRIO status light. amber blink blink, 1 second pause, amber blink blink, etc. I am confident I installed all the labview software on my laptop correctly. USB stick, the three updates (lv, then utilities, then ds), then windriver. I tried many many times, safemode, rebooting everything...at this point i am pretty sure its not going to work.