cRIO setup issue

[twetherbee]

One of the team's I mentor also has been having cRIO connection issues.

We have been getting the following error:

Error -2147220304 occurred at nisyscfg.lvlib:Restart.vi:1

Possible reason(s):

NI System Configuration: (Hex 0x800404B0) Timeout while waiting for reboot. System is offline.


Complete call chain:
nisyscfg.lvlib:Restart.vi:1
ConfigUtility.lvlib:2012_FormatSystem.vi
ConfigUtility.lvlib:ReImageTarget.vi
ConfigUtility.lvlibialog.vi

I called NI FIRST Tech support and I gave them the error message. They said that it is a pretty common error they have been seeing this year.

He suggested that we try going through the same sequence to wipe out and reflash the cRIO with the wireless card on your laptop ENABLED, but still connecting to the cRIO with the yellow crossover cable.

They said that depending on the laptop vendor, they have seen that this solves the problem about half of the time. They also said that there is a fix for this issue coming.

The tech support phone number is 800-531-5066 (M-F, 1PM-7PM CST). Their web support forum is also available all day long.

We haven't tried it yet (snowed in today in the Pacific Northwest), so I don't know if it solves our problem.

Good Luck.