cRIO updating to v43 Image issue

[AlDee]

We're having a similar problem only a slightly different error message. After formatting, neither tool can see the cRIO. We've tried safe mode, reformatting, etc. but nothing. We've duplicated the error on a second cRIO. I'm going to try some of the suggestions here, like switching laptops, going through the bridge, etc. Any other suggestions would be greatly appreciated.

Unable to complete operation because of unexpected error:
Error -2147220304 occurred at nisyscfg.lvlib:Format.vi:1

Possible reason(s):

NI System Configuration: (Hex 0x80040491) System failed to reboot after hard drive format.


Complete call chain:
nisyscfg.lvlib:Restart.vi:1
ConfigUtility.lvlib:2012_FormatSystem.vi
ConfigUtility.lvlib:ReImageTarget.vi
ConfigUtility.lvlibialog.vi