FIRST Q&A Cop Out?

So, what form(s) of action are we taking? Sending emails? Posting the same questions over and over again on the forums? If we have legitimate questions and they are not answered, then we need to do something about it. This could potentially prevent a student from an engineering experience that's supposed to be brought about by FIRST, and therefore make the student feel less impacted by the program than he/she should have been.