Camera not responding

[nickpeq]

Originally Posted by woodk

We are also seeing camera connectivity issues.

We have the camera plugged into the router/access point, the IP set correctly (10.te.am.11) and can ping it from our development laptop, but cannot see it via the Web browser or get images from it in the code (using C++.) We have had no problems in past years but nothing shows up on the dashboard, we get failure to connect error messages on the console when the robot code is running, and we cannot see the camera via http (which we were able to do a couple of days ago, so something must have changed since but I have no idea what.)

The bottom line is: the network configuration looks fine, the camera is powered and appears on the network and can be pinged, but either there is some failure in the camera initialization or some subtle issue with the network config.

Any suggestions would be much appreciated!

I would try reconfiguring. Hold the button on the camera as you power it on, wait for the lights, and use the camera setup utility or BETTER YET setup the camera manually.
Usually when our camera has some fatal errors, I have to reset and reconfigure for it to get back to normal.