Can Ping Camera But No Livefeed

[kevli]

Throughout the day, our team has been having issues seeing the feed from both our Axis 206 Cameras. One of them would work for sometime, and then, all of a sudden, we would lose connection, even though the front lights were still green. At this stage, we could still ping the camera, but we could not get any live feed from it.

The first time this happened, we tried turning the camera off and turning it back on, but the front light stalled on amber. From there, we reset it back to default settings and things worked again. However, two hours later, the camera failed again in the exact same manner. We then decided to use the other camera we have, same model, and it had similar issues.

We don't think it is possible for both cameras to have failed, especially in the same manner and especially since they were working fine previously, so we think it is a software issue and that we're doing something wrong.

Any thoughts?