Cannot get Spike Relay example to work

[xisybyl]

This started as a "compressor won't work" issue but after trying to simplify, we found the issue to be with the Spike relay alone.

We are now using the Spike Relay example (as supplied except for IP address) and find that no matter what we do on the VI the relay LED does not change from Red no matter what. We are seeing some errors thrown up, such as "Relay index is invalid", I/O unit not detected or installed incorrectly" ,

We have tried more than one Spike, I/O module and cable, and the cRIO image display shows the module installation is OK (shows green). We have checked input voltage. Needless to say the Compressor example doesn't work either.

The robot drive motors (PWM) DO work. The example is the only one loaded.

Can anyone help?