Can't get CAN status

[kuh-nig-its-EL]

This problem has been posted in the CAN forum already but because this is primarily a programming problem and this problem has yet to be solved I have decided to bring it to the attention of the programmers of the wonderful world of LabVIEW. In my team's attempts to use CAN for the first time we have run into a problem. For some mysterious reason we are not able get the status from the jag. We have all the same components as the example for CAN, the speed controller version, implemented into robot code. From what I have read this problem has occurred with other teams this season but I am yet to find a thread with a solution. Any help would be appreciated.

-Ethan Lopez