jaguar voltage

[greendragons]

Hello everyone, our team has run into an issue and feel like we hit a brick wall. we are using encoders to control the window motors for our swerve drive. we seem to be getting voltage into our jaguars, but we are getting red light when on revers, and a green light when going forward, but no voltage coming out. all of our cables are properly connected we have no loose connections. if any one has any solution we would greatly appreciate it.