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Unread 16-02-2012, 11:47
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TIMS failing

TIMS is failing!
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Unread 16-02-2012, 11:48
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Re: TIMS failing

Quote:
An error occurred while processing your request.

Error Information

Error Message: Error in the "team" circuit fbx_Switch.inc file (or one of its components such as an included file or variable).
Error Code: -9948
Error: No tag, type or constant was defined under the name FIRST_people->value_name_first.
Error Code: -10010
Is the error I get on logging in. I have e-mailed frcteams@usfirst.org about it.
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Unread 16-02-2012, 11:49
grneyedb grneyedb is offline
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Re: TIMS failing

Yes, I got the following error when I tried submitting two students for Dean's List awards:

An error occurred while processing your request.
Error Information

Error Message: Error in the "home" circuit fbx_Switch.inc file (or one of its components such as an included file or variable).
Error Code: -9948
Error: No tag, type or constant was defined under the name FIRST_user->current_invitations_objs_map.
Error Code: -10010


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Unread 16-02-2012, 11:49
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Re: TIMS failing

The response:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@usfirst.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Email sent gives this Response:
Delivery has failed to these recipients or distribution lists:

webmaster@usfirst.org
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
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Unread 16-02-2012, 11:50
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Re: TIMS failing

I was using TIMS fine at 10:15AM, sometime around 10:40 things went bad and I'm also blocked out.

Could they extend the deadline so teams can submit ?
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Last edited by lynca : 16-02-2012 at 11:57.
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Unread 16-02-2012, 11:58
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Re: TIMS failing

We need to submit our award, and STIMS gives us the same errors!!
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Unread 16-02-2012, 12:02
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Re: TIMS failing

We are having problems too!
Quote:
An error occurred while processing your request.

Error Information

Error Message: Error in the "home" circuit fbx_Switch.inc file (or one of its components such as an included file or variable).
Error Code: -609
Error: Can't connect to MySQL server on '192.168.71.28' (10048)
Error Code: -10010


Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@usfirst.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
I emailed webmaster@usfirst.org and firstteammembers@usfirst.org about the problem.
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Unread 16-02-2012, 12:05
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Re: TIMS failing

Yeah....what a mess. When it did let me in it told me I wasn't affiliated with any teams this year and I couldn't do a thing anyhow. then it wouldn't let me back in!

Photos and essay submitted, just needed to hit the SUBMIT button when it freaked!
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Unread 16-02-2012, 12:05
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Re: TIMS failing

Probably because 2000+ teams are submitting for 3 or 4 awards at exactly the same time.

(guilty as charged)
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Unread 16-02-2012, 12:11
peter1626 peter1626 is offline
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Re: TIMS failing

Quote:
Originally Posted by techedguy View Post
Yeah....what a mess. When it did let me in it told me I wasn't affiliated with any teams this year and I couldn't do a thing anyhow. then it wouldn't let me back in!

Photos and essay submitted, just needed to hit the SUBMIT button when it freaked!
EXACT same thing!
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Unread 16-02-2012, 12:12
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Unhappy Re: TIMS failing

This service is temporarily unavailable. Please try again later. (my)


I wish I could get away with that response with my boss and clients -- sorry, even though I'm here, I'm unavailable. Try again later. *SIGH* I just want to click 'submit' - not add to or take away from the submission! This is painful.
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Unread 16-02-2012, 12:13
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Re: TIMS failing

The latest message when trying to go to TIMS:
This service is temporarily unavailable. Please try again later. (my)

I hope they extend the deadline.
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Unread 16-02-2012, 12:21
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Re: TIMS failing

Another team member and I experienced the same thing. I tried submitting at 8:55am PST and he tried submitting an award around 8:49am.

I'm about to send an e-mail to webmaster@usfirst.org and firstteammembers@usfirst.org in regards to this problem. Hopefully they give us an extension. :C
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Unread 16-02-2012, 12:24
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Re: TIMS failing

The problem is LOTS of teams were trying to submit their awards at the same time and the website crashed :L
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Unread 16-02-2012, 12:26
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Re: TIMS failing

Same things that happened to techedguy, lynca, topgun, and probably everyone else here happened to me. I had just selected the pictures. I wanted to click Save and then Sumbit. That's all that was left. But no such luck.

Has this happened in previous years at deadline? Have they extended it before because of technical issues like these?
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