Terrible Volunteer Experience

[treffk]

As an alumni, a mentor, a sibling, a family member and a planning committee member it saddens me to hear that people had bad experiences with a volunteer. Although I wont touch on that subject I have already given my feedback as a volunteer in our survey about some issues that went on at Worlds this year that I would like to see changed.

The one I want to mention and apologize for as a volunteer that was in the position is the crowd control for reserved seating for Einstein. I was put in a position that I was uncomfortable with before the matches on Einstein. I know I did upset some people with the answers I gave and some people were already upset with the situation for other reasons. Volunteers who were doing crowd control were given specific instructions: orange wristbands, yellow wristbands and VIP passes only. I am here to say sorry for anyone I talked to and upset on Saturday. I feel bad about the mess that was the reserved seating. I have put in my $0.02 to hopefully make it better next year and avoid some of the conflict we encountered when we did not have seat for 3 of the finalist teams.