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Unread 08-06-2012, 07:18
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Re: FIRST is really looking into the Einstein problems

Quote:
Originally Posted by Andy Baker View Post
From what I heard, they have done this. 5-why, Six Sigma, Root Cause experts have been brought in to help with this. Some are FIRST experts, some are new eyes to the situation.

I'm excited to hear how things go this weekend, and wish everyone the best of luck and good fortune to find out the most they can.

Sincerely,
Andy Baker
This was all I wanted to hear. The letter makes me feel better that they had the right people involved and clearly were addressing this thread.

I don't want to go through stories of RCCA investigation gone wrong here but trust me my concern comes from experieince where I have had to clean up bad investigations from well intentioned people so I'm always a little sensetive to these types of issues.
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