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Unread 23-08-2012, 07:58
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Post Re: Team 548 Einstein Statement

Quote:
Originally Posted by EricVanWyk View Post
At an event, the "question box" is the best way to begin communication, you just need to be patient as your question gets routed to the best person to answer it. Outside an event, email is your best bet. Specific to these types of situations, you can use 2012frcfeedback@usfirst.org (as stated in the Einstein report). Please note that many people are currently on vacation, and the ones that aren't are buried in work…
While I agree with you, most significantly on your discussion of communication, the outside-event lack-of-communication issues described lately on CD are far from the first time I've heard intelligent, articulate and patient people report silence from FIRST. Without saying they're right (or wrong), I will contend that it's widespread enough to attract the attention of myself and others.

As for at-event, I've already put in my defense of the question box, but my experience somewhere between yourself and EricH. I've witnessed and experienced mentors communicating issues to students for the question box from both sides, and I'm not sure it's routinely as slow or unwieldy as some are concerned (though it certainly has the potential to be...as a coach I actually review question box procedure with my drivers). In this situation, I do believe officials would listen, especially after the second failure.

At the same time, there hasn't been a year go by (as driver, coach or volunteer) that I haven't seen at least 2-3+ patient, articulate, clear-but-not-obnoxious students, some with documentation or other teams to back them up, never be given the chance to talk and instead get sent away from the box. Nor is it altogether uncommon for these students to be independently proven correct, but only later than necessary and in some cases too late. (The obvious best-known example this year was at championship quals, though thankfully then it wasn't too late.) How many more have had a valid point, and how much difficulty on both sides did the breakdown in communication cost? I understand and feel very dearly for FTAs and my fellow refs, but I can't help but try for alternatives. As this situation demonstrates, there's something to be gained for everyone.

Am I making a mountain of a molehill? Maybe, but it's if so it's far from an uncommon hallucination.
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