Resetting the C-Rio

[Mark McLeod]

You have to get the laptop and cRIO recognizing each other.

Use the FRC cRIO Imaging Tool just to see if it can identify the cRIO.
That doesn't care if the IPs of the two devices are compatible or not. It'll see the cRIO if the connection is working at all.

Try connecting various ways, e.g., direct Ethernet like you tried, or Ethernet through a switch. Don't bother with wireless though.

[Jeff Pahl]

I've had two different 4-slot cRIOs where the network port has gone completely dead, with no link or activity lights even in safe mode. Neither MAX or the Imaging Tool will find them either. And I'm aware of other teams that have experienced the same problem.

The only solution both times has been to RMA the device back to NI for replacement.