FRC Blogged - FIRST Choice Issue (And Part II)

[Kevin Sevcik]

Originally Posted by Wetzel

I think part of the problem was that items were not removed from stock when placed into a cart, only when the pay now button was clicked, causing items to jump out of carts. The items should be removed from available inventory as soon as it was placed into a cart. If items get dropped later and put back "on the shelf", then someone else has the opportunity to pick it up. I suspect this would be an easy way to reduce some of frustration faced by teams.

Wetzel

This method has it's own problems, of course. Specifically, when do you decide that someone isn't going to complete their order and empty their cart? You'd have to put some kind time limit on it, and a short one could be really frustrating. On the other hand, a long limit is going to cause a lot of confusion when Talons start coming back in stock 30 minutes after FIRST Choice opened. I don't think there's any good way to set things up with the current Black Friday rush philosophy. Any little tweaks are akin to arranging the shelves and aisles to minimize the injuries during the mob scene after the doors open.