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Unread 05-01-2013, 16:29
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2013 FRC Labview Registration issue

Every time I try to register my team's copy of labview, I get an error about the product code not matching my product. I'm getting emails giving me activation codes, and I get the same error when using those to activate labview.
I've quadruple checked, and the serial number is the same one as on the envelope LabView came in.
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Unread 05-01-2013, 16:34
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Re: 2013 FRC Labview Registration issue

Quote:
Originally Posted by Woolly View Post
Every time I try to register my team's copy of labview, I get an error about the product code not matching my product. I'm getting emails giving me activation codes, and I get the same error when using those to activate labview.
I've quadruple checked, and the serial number is the same one as on the envelope LabView came in.

Im having the same issue
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Unread 05-01-2013, 16:49
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Re: 2013 FRC Labview Registration issue

Same here. I have not found a solution yet probably just call NI on Monday.
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Unread 05-01-2013, 16:50
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Quote:
Originally Posted by AquaMorph View Post
Same here. I have not found a solution yet probably just call NI on Monday.
Please post any info you learn from them
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Unread 05-01-2013, 16:54
Greg McKaskle Greg McKaskle is offline
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Re: 2013 FRC Labview Registration issue

I don't have an envelope with me, so I can't be sure where it is located, but the registration key should start with S14X. Ignore the number on the envelope and look for a nine character code that starts with S14X.

Greg McKaskle
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Unread 05-01-2013, 16:57
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Re: 2013 FRC Labview Registration issue

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Originally Posted by Greg McKaskle View Post
I don't have an envelope with me, so I can't be sure where it is located, but the registration key should start with S14X. Ignore the number on the envelope and look for a nine character code that starts with S14X.

Greg McKaskle
S14X sounds familiar from last year, but our S/N this year starts with M77X
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Unread 05-01-2013, 16:59
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Quote:
Originally Posted by Greg McKaskle View Post
I don't have an envelope with me, so I can't be sure where it is located, but the registration key should start with S14X. Ignore the number on the envelope and look for a nine character code that starts with S14X.

Greg McKaskle
There is no code with S14X in it
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Unread 05-01-2013, 17:00
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Re: 2013 FRC Labview Registration issue

The serial key is in little itty bitty print on the white and yellow card that came in the envelope, not the big blue card.


-Ti00
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Unread 05-01-2013, 17:06
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Re: 2013 FRC Labview Registration issue

The Serial Number is S14X86763.
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Unread 05-01-2013, 17:09
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Thanks for the help
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Unread 05-01-2013, 17:09
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Re: 2013 FRC Labview Registration issue

In the 2013 Getting Started with Control System guide, it's S14X... On page 64. I don't know if it works as I don't have the DVD.
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Unread 05-01-2013, 18:28
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Re: 2013 FRC Labview Registration issue

Quote:
Originally Posted by Timekeeper00 View Post
The serial key is in little itty bitty print on the white and yellow card that came in the envelope, not the big blue card.


-Ti00
Thank you, we found the card, and it works! I just sent a base project to our SVN Repo.
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Unread 05-01-2013, 18:45
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Re: 2013 FRC Labview Registration issue

Our serial begins with M77X as well. Our folder contained no little card with any other registration information...Someone goofed up a bit!
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Unread 05-01-2013, 19:30
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Re: 2013 FRC Labview Registration issue

Try using the serial : S14X86763 . The M77X... doens't seem to work, but the S14X... does.
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Unread 06-01-2013, 19:38
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Re: 2013 FRC Labview Registration issue

Why is NI so confusing!?

Thank you for the correct S/N, saved me from an hour or two of headaches!
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