Axis Camera "No image available"

[awkwardbunny]

Ok so last couple if days my partner and I have been trying to get our test bot to work and we updated everything, including the dashboard. Now, we have the pc, the crio, and the camera all connected to the router with default addresses.(10.xx.yy.11 for camera) on the 2013 dashboard, the data transfer and the fps shows but we get no image. Also, when we call the .getImage() method from the camera.getInstance(), we get an AxisCameraException with message "No Image available". This error also happened with the 2012 version, which showed the image on the dash board. Help...?

[Johnbot]

Did you enable anonymous viewing in the cameras webpage?

[awkwardbunny]

I did try enabling anonymous mode and also tried setting the username and pass to FRC
The frame rate and data transfer shows so doesnt that mean it's configured correctly?

[cal3d]

We had the same problem. It turned out that the programmer who updated our classmate didn't follow the instructions correctly.

If you simply install the new software over the old software then the camera doesn't show. You have to completely remove the old NI software from last year using the uninstall option as shown in the instructions - before installing any of the new driverstation software.

[awkwardbunny]

Will do try that. Thank you