Smart Dashboard camera widget does not appear

[TheChosen1]

Ok, so after going through this tutorial, in an effort to get the camera working on SmartDashboard, I ran the installed version of SmartDashboard (both through the Driver Station, and through the actual file itself) and I found that no widget would actually appear when I clicked on View>Add>camera, effectively making it so that I would see neither a camera feed, nor a black box that lacked a camera feed. The thing that puzzled me so much, though, is the fact that when I run View>Add>Laptop camera I see a light next to my webcam indicate that the webcam is in use, but still no image or widget appears on SmartDashboard, seeming to imply that there is something installed to SmartDashboard, but I, for some reason, can not see it.

[MagiChau]

Make sure Windows Firewall and your Antivirus is off. Check if anonymous viewing is on. Check if your camera stream fps is 30, for some reason SmartDashboard camera widget will not work if the FPS is too low.

[Ken Streeter]

Originally Posted by MagiChau

Check if your camera stream fps is 30, for some reason SmartDashboard camera widget will not work if the FPS is too low.

Thanks for the above advice about setting the stream fps to 30. I don't know why, but if we set the fps to 20, the image does not show up in the SmartDashboard!

We had our cameras set to 20fps for our vision processing last year, so it worked at 20fps last year, but the new SmartDashboard does not seem to work at 20fps.

I am able to change only the fps setting to 30fps, and the SmartDashboard starts working -- set it back to 20fps, and it no longer works -- set it back to 30fps, and it works again!

Brad Miller, any ideas as to why this might be? Can you reproduce this behavior in your test setup?