Can't find the cRio image when using imaging tool

[Trying to Help]

Hi all!

I'm a non-technical mentor trying to help out our technical folks by asking here for additional infomation.

We have an 8 slot cRio and we're using Java. The cRio is connected to the laptop with ethernet with a switch in between the two.

They've done the NI FRC Tools Installation.

When we read the instructions here:http://wpilib.screenstepslive.com/s/...onent-overview and we get to the section that's titled FRC 2013 Imaging Tool, there's nothing in the Format Controller Select Image box.

Any suggestions as to what's going on?

Thank you!

Trying to Help
Team 1729