No Image Available Axis Camera

[TomH]

Hello,

When calling the getImage() method of the AxisCamera class (we are using Java as a language), we get an AxisCameraException: no image available. The axis camera is at 10.0.87.11, and is accessible by the team's computers, the classmate, and even the cRio. Using the 'write' methods in the AxisCamera class, such as writeBrightness() or writeResolution(), the changes can be seen when viewing the camera page (from our laptops or computers). freshImage() always returns false. The camera has been tried both in the port of a router (10.0.87.11) and the second slot of the cRio (192.168.0.90). The latter configuration is not accessible by the cRio or our computers. We have not been able to find any information online. We are using Java, with a 2013 imaged cRio (though the getImage() method returned the same exception with the 2012 imaged one), and an Axis M1011 camera. Help would be much appreciated.

Thanks,
Team 87