Issue with Cypress FirstTouch

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All,
I am trying to get my driver station to recognize the Cypress FirstTouch Module and I'm not having much success.
Our FirstTouch Module comes from the 2013 KoP.

The Driver Station and associated software uses the latest FRC Update (2.0).

We attempted to update the firmware from the Classmate via the FRC 2013 Control System manual using FRC_IO.2012.v3.hex, and got the error "The hex file was built for silicon revision ES3, but the acquired device is revision **"

PSoC version was 3.12.0.827.

Based on online recommendations, I decided to take the device home and install with my desktop computer. The same error occurred here as well. I updated PSoC to version 3.17 from the Cypress website and then retried the firmware update, and it indicated that the update was successful.
However, The Driver Station does not recognize the board still. I uninstalled V3.17 and the DS, re-installed (back to 3.12.0.827), still with no luck getting the DS to recognize the board.

More troubleshooting I've tried:
- Verified the CyMiniProg2Service is running
- Did a checksum compare of PSoc Flash vs Hex file --> passes (0x4271) (Wouldn't this mean the correct firmware is installed? v3.12 still won't allow uploading new firmware)
- Verified the USB device name is FTK3 (3.4.1.20)
- Checked the "bootstrap firmware" file ftk_3_simfw.hex --> WRONG filesize! My file's size is 25,257 bytes, not 29,663 bytes

What is the "bootstrap" firmware, and where do I find the correct file if this one is wrong?

Anything else I can try??