CRio Imaging tool not connecting

[bob.wolff68]

Wow - thanks for the screen shots. That's quite helpful. I'm afraid that I'm unable to figure out the problem. But I do still suspect there is a firewall of some kind "in the way" for this to occur. I would suggest two things:
1) Try using a different computer to use the imaging tool and see if you can discover the cRio there.
2) If #1 fails, I would suggest calling NI tech support. wpilib.screenstepslive.com has a troubleshooting section which lists that phone number. They should be able to get you running if no other mentors jump in on this thread.

Sorry I was unable to diagnose it any further. Good luck! And *PLEASE* let us know the solution as this builds the knowledge base of the mentors and the community in general when answers are eventually found.

bob