Quote:
Originally Posted by FrankJ
You do have to use an allen wrench in good shape to tighten the set screw though.
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Agreed. We found a metric allen wrench that seems to fit better than the recommended standard allen wrench size. I forget the sizes now. We wound up rounding out a couple of set screws until we got the hang of it. If there was one improvement I would recommend to the VersaPlanetaries it would be to simply drop a few spare set screws in the
bag of small parts.
BTW: We had 3 "bad"
BAG motors that developed the issues described in this thread. I contacted Paul as requested and they are send out replacements right away. In the mean time they emailed me an overnight shipping label and I have shipped them back our 3 "bad"
BAG motors for testing. Hopefully this will provide some insight into the problem. I can't say enough good things about VexPro and the IFI guys customer service and how they are handling this issue. Thanks guys!