BDC-comm for 2CAN

[ozrien]

Can you confirm that FIRST 2.29 firmware is loaded on the 2CAN?
The 2.29 crf is in the zip with the bdc_comm.exe on our website.
2CAN Firmware version is at the bottom of the webpage and also can be retrieved thru the firmware utility.

That error can happen if BDC_Comm can't "find" the 2CAN or if it fails to load the DLLs it uses to find/connect to the 2CAN. Can you confirm that all the files in bdc-comm (CTR-2CAN supported) - 1_7_2013.zip are uncompressed together in the same directory. The directory should have a bdc_comm.exe, along with bdc-2can.dll and 2CAN_Comm.dll

Since you can get to the webdash I'm thinking something else is stopping bdc_comm.exe from finding the 2CAN. Usually it's a firewall issue. Are you connecting an Ethernet cable directly between the laptop and 2CAN or going over wireless? It shouldn't matter but a direct cable connection might help narrow down the issue.

[Levansic]

Yes. The firmware utility says that the connected 2CAN is on firmware 2.29.

The 2CAN is connected directly to the laptop with an ethernet patch cable.

I will have to check on the DLL's and the folder. Now that you mention it, the BDC-Comm.exe file, rather than a shortcut, may have been on the desktop of both of the laptops we tried. I know that when it worked earlier, we were just running the program out of the unzipped folder it came in. I think one of our aspiring programmers was "optimizing" or "organizing" the laptops...

-- Len

[Levansic]

Thanks again Omar!

It was indeed the missing DLL files. Apparently the executables were copied to the desktop, and the remainder of the folder thrown away or stashed somewhere else.

-- Len