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#2
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Re: Don't purchase from Pneuaire.com
Quote:
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#3
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Re: Don't purchase from Pneuaire.com
As did we, it was just a cheap laugh.
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#4
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Re: Don't purchase from Pneuaire.com
We also ordered from pneuaire this year. We ordered some tubing, fittings, and air tanks since we got to Andymark after they pulled the plastic ones from sale. Our order also didn't show up for a while and we did call them. Found out several weeks later that the tubing was coming from Japan so they held the whole order. We eventually got everything so my only grip would be that we got no notice that order was being delayed.
We probably will order next year from them, but I bet we'll call the order in so we know if something is going to hold it up. |
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#5
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Re: Don't purchase from Pneuaire.com
I bought some tanks in build season and got them within days. No issues, but obviously I didn't interact with the customer service. Yikes! I hope you can source what you need somewhere else; we haven't found very good diversity for pneumatics suppliers.
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#6
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Re: Don't purchase from Pneuaire.com
I believe there are actually two different companies....
I also know that they had a problem with their web site about a month ago. I know that we placed an order on line and nothing happened. When I spoke with them...on the phone... they got the items out right away and we got them within a week... Sorry you had so much trouble. I think the best way to interact with them is on the phone and not via email or the online shopping. We have bought tanks from them for 3 years now and have always been happy with them... |
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#7
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Re: Don't purchase from Pneuaire.com
We have been buying parts from them, both the Pneuaire and Coast Pneumatics components of the company, for years without any problems.
-dave (however, I still can't get a catalog from McMaster-Carr) . Last edited by dlavery : 01-04-2013 at 22:51. |
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#8
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Re: Don't purchase from Pneuaire.com
We bought approximately 12 air tanks and appropriate mounting brackets in the third week of the season and received them fairly quickly.
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#9
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Re: Don't purchase from Pneuaire.com
Spoke with a human on the phone at both companies. Very helpful both times. Tanks came next day to me in SoCal by ground shipping. SMC valves through Coast came out of Indiana.
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