2013 Lessons Learned: The Negative

[Moon2020]

Wow! Yes, it is doable! I hope the right people are reading these threads!

We apparently need several team database computers (for a few key Volunteers and a few self-serve computers) set up at the most strategic locations in the venues (entrance, pit admin, the two inspection stations, etc.). Maybe a few "FIRST Ambassadors" with maps to personally escort people to the locations as well, as many people were super confused in the FRC Divisions by the pit maps. I had to ask an RI to escort a very confused person to a specific team in our division.

Maybe you could use text messaging to talk to Pit Admin? We used text messaging to communicate between the Galileo field out in the Dome and the Galileo inspection station when robots were having issues on the field. It's not instantaneous, but it worked pretty well for us.

Originally Posted by RoboMom

One of my hats was as the trainer and go-to person for the St. Louis Convention temporaries, ie, the "Event Information" booth in the lobby in front of the entrance to the pits. This is year 3 for me doing this job. They were asked non-stop questions over the 4 days by teams, and the public. We had various printouts of teams but it wasn't until Sat. that I saw your master list of all the teams in pit admin, sorted by geography and thought "there it is!" We spent way too much time flipping through divisions, through programs, through assorted lists. By Friday I would have traded my vest with 13 pockets to have a computer with a searchable database. We were slammed with these inquiries about teams just because of where this booth was-I have so many stories including crying moms. And depending on whether they wanted a pit visit vs. watching the team on the field in the Dome and which section to send them to there, guided the conversation. In addition, I would love to have a little more coordination between pit admin and the event information booth. This is doable!

I hate I am posting in the "negative" thread.
Can we make a "it's doable" thread?