Troubles with Dell?

[Marc P.]

Thanks Wetzel, I work at a store exactly like that- locally owned and operated, I know every regular customer's name, we give special prices to regular customers, if you're 5$ short there's no problem, etc. Anytime anyone has a problem I'll do my best to help them out (resulting in happy customer and happy computer). Try getting that out of Dell, Compaq/HP, or Sony. I reiterate from my previous posts that 95% of the computers we service here are major brands, and a large chunk of them are still "in warranty" with the manufacturer, yet the people don't mind paying extra to see to it the job gets done right.