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Unread 10-10-2013, 17:23
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Question [HELP] cRIO not imaging as it should be

So, we've been having trouble imaging our cRIO for two days and can't seem to figure out why. We periodically get the two blinks on the status lights so we installed NI MAX 5.5 and re-formatted the cRIO and re installed the software with all the add-ons. We set out LAN IP to 10.46.45.5 and the subnet mask to 255.255.255.0. When we try to image it it still doesn't image(or at least starts but puts an error(Error 7)). Also the modules never show up on the Imaging Tool nor are the little switches usable. We've tried everything we feel that we can so any help would be awesome. Thanks.
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Unread 10-10-2013, 17:56
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Re: [HELP] cRIO not imaging as it should be

Have you pulled the modules and checked the condition of the pins in the chassis? The HD15 connectors are susceptible to bent pins if the modules are not installed correctly.
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Unread 10-10-2013, 18:26
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Re: [HELP] cRIO not imaging as it should be

Quote:
Originally Posted by domingocool View Post
So, we've been having trouble imaging our cRIO for two days and can't seem to figure out why. We periodically get the two blinks on the status lights so we installed NI MAX 5.5 and re-formatted the cRIO and re installed the software with all the add-ons. We set out LAN IP to 10.46.45.5 and the subnet mask to 255.255.255.0. When we try to image it it still doesn't image(or at least starts but puts an error(Error 7)). Also the modules never show up on the Imaging Tool nor are the little switches usable. We've tried everything we feel that we can so any help would be awesome. Thanks.
I would start with the basics. Can you go to a command prompt and ping the crio? Let's make sure you have communication first.

Also, you are connecting your ethernet cable directly to the crio from the computer, right?
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Unread 10-10-2013, 18:32
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Re: [HELP] cRIO not imaging as it should be

Is it a 4 slot cRio?
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Unread 10-10-2013, 21:14
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Re: [HELP] cRIO not imaging as it should be

Quote:
Originally Posted by domingocool View Post
So, we've been having trouble imaging our cRIO for two days and can't seem to figure out why. We periodically get the two blinks on the status lights so we installed NI MAX 5.5 and re-formatted the cRIO and re installed the software with all the add-ons. We set out LAN IP to 10.46.45.5 and the subnet mask to 255.255.255.0. When we try to image it it still doesn't image(or at least starts but puts an error(Error 7)). Also the modules never show up on the Imaging Tool nor are the little switches usable. We've tried everything we feel that we can so any help would be awesome. Thanks.
So far as I can tell, there's never a good reason to use NI MAX on a cRIO-FRC.

You say you installed "all the add-ons"? Does that include the FRC Utilities update? Error 7 usually means that a program can't find a necessary file. Perhaps you tried to run the update from inside the compressed folder without extracting the files first.
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Unread 10-10-2013, 23:41
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Quote:
Originally Posted by Team3266Spencer View Post
Is it a 4 slot cRio?
Yes it is
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Unread 10-10-2013, 23:41
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Quote:
Originally Posted by Tom Line View Post
I would start with the basics. Can you go to a command prompt and ping the crio? Let's make sure you have communication first.

Also, you are connecting your ethernet cable directly to the crio from the computer, right?
How do you go about pinging the cRIO with CMD?
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Unread 10-10-2013, 23:44
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Quote:
Originally Posted by Alan Anderson View Post
So far as I can tell, there's never a good reason to use NI MAX on a cRIO-FRC.

You say you installed "all the add-ons"? Does that include the FRC Utilities update? Error 7 usually means that a program can't find a necessary file. Perhaps you tried to run the update from inside the compressed folder without extracting the files first.
Well we used NI MAX to re-format and reinstall the software to the cRIO because the status light was showing a software blinking error. There were no compressed folders used. NI MAX was supposed to do the install without the need for extraction of any files.
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Unread 11-10-2013, 00:08
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Re: [HELP] cRIO not imaging as it should be

Quote:
Originally Posted by domingocool View Post
Well we used NI MAX to re-format and reinstall the software to the cRIO because the status light was showing a software blinking error. There were no compressed folders used. NI MAX was supposed to do the install without the need for extraction of any files.
What IP address did you assign to the cRIO in NI MAX?
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Unread 11-10-2013, 00:19
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Re: [HELP] cRIO not imaging as it should be

Quote:
Originally Posted by domingocool View Post
How do you go about pinging the cRIO with CMD?
Pinging an IP (or website)

from the desktop with all windows minimized and an Ethernet link directly from your computer to the cRIO (powered on)
-hold /windows key (meta)/ and while holding, press /r/
-type "cmd" (no quotes)
-press /enter/
-type "ping" then /spacebar/ then "your cRIO's IP" (you said before: 10.46.45.5)
-press /enter/

It should look something like picture 1 ("google.com" will be "10.46.45.5"). Of course, the ping values may be different, but that is not what you are pinging to test, you just want any reply at all. If it looks like picture 2, I would try pinging "10.46.45.1" If that fails, you may have a problem. If it works and you DO get a reply, however, there may be hope yet...

Anyways, If it is bricked, NI probably has some sort of warranty on that...
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Last edited by BBray_T1296 : 11-10-2013 at 00:23.
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Unread 11-10-2013, 00:29
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Re: [HELP] cRIO not imaging as it should be

If they used the FRC cRIO Imaging tool, shouldn't the cRIO IP be 10.46.45.2? I think 10.46.45.5 is the IP of their driver station.
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Unread 11-10-2013, 00:33
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Re: [HELP] cRIO not imaging as it should be

Oh well I don't know. Just try pinging everything from ".1" to ".10" at least one is bound to work (or not)
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Unread 11-10-2013, 09:32
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Re: [HELP] cRIO not imaging as it should be

Quote:
Originally Posted by domingocool View Post
Well we used NI MAX to re-format and reinstall the software to the cRIO because the status light was showing a software blinking error. There were no compressed folders used. NI MAX was supposed to do the install without the need for extraction of any files.
Who told you to use NI MAX?
What instructions did you use?
What software did you reinstall on the cRIO?

How did you install the FRC Utilities on your computer, and did you apply the FRC Utilities Update?
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Unread 11-10-2013, 11:18
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Re: [HELP] cRIO not imaging as it should be

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Originally Posted by Tom Line View Post
What IP address did you assign to the cRIO in NI MAX?
We set the IP to 10.46.45.2
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Unread 11-10-2013, 11:19
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Re: [HELP] cRIO not imaging as it should be

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Originally Posted by Aaron.Graeve View Post
If they used the FRC cRIO Imaging tool, shouldn't the cRIO IP be 10.46.45.2? I think 10.46.45.5 is the IP of their driver station.
We set the IP of the cRIO to 10.46.45.2 and the IP of the computer to 10.46.45.5 and 6.
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