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  #106   Spotlight this post!  
Unread 29-12-2013, 15:40
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Re: FRC Blog - FIRST Choice: Take Three!

Quote:
Originally Posted by walterev View Post
Was able to order what we needed, but $50 for shipping a laptop? Guess I'm spoiled by Prime.

Excellent job on resolving the site issues guys.
I got a laptop too, and some other misc. things. But my shipping was $17
Are you using the standard ground shipping?
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  #107   Spotlight this post!  
Unread 29-12-2013, 15:41
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Re: FRC Blog - FIRST Choice: Take Three!

Minor glitch Andymark: I got SIX confirmation emails with the same content. No big deal but will check CC to make sure I wasn't charged for shipping 6 times
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  #108   Spotlight this post!  
Unread 29-12-2013, 15:51
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Re: FRC Blog - FIRST Choice: Take Three!

Quote:
Originally Posted by Munter2081 View Post
I got a laptop too, and some other misc. things. But my shipping was $17
Are you using the standard ground shipping?
You live in Illinois...

I had trouble with IE8 as well. It wouldn't list what was in my cart after the first two items. I had to go through the checkout process a couple of times just to get a list of what it had in my cart.

I got tripped up by the generator cable, too.
I just thought that I'd help them get rid of those.
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  #109   Spotlight this post!  
Unread 29-12-2013, 15:53
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Re: FRC Blog - FIRST Choice: Take Three!

Quote:
Originally Posted by seg9585 View Post
Minor glitch Andymark: I got SIX confirmation emails with the same content. No big deal but will check CC to make sure I wasn't charged for shipping 6 times
I didn't get any confirmation e-mail. Should I be worried?
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  #110   Spotlight this post!  
Unread 29-12-2013, 15:57
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Re: FRC Blog - FIRST Choice: Take Three!

Quote:
Originally Posted by sanddrag View Post
I didn't get any confirmation e-mail. Should I be worried?
Same here
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Unread 29-12-2013, 15:57
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Re: FRC Blog - FIRST Choice: Take Three!

No confirmation e-mail here either yet, glad I printed my invoices.
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  #112   Spotlight this post!  
Unread 29-12-2013, 15:58
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Re: FRC Blog - FIRST Choice: Take Three!

My team is getting this error message when we try to make an order:

Payment error: Error 594: Other Error

any idea what could cause this? The info all seems to be accurate.
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  #113   Spotlight this post!  
Unread 29-12-2013, 16:02
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Re: FRC Blog - FIRST Choice: Take Three!

All,

If you are having any issues, the best thing to still do is document what you have in your cart (print screen), and then send an email off to firstchoice@andymark.com.

With regard to some rogue shipping prices, we did find one part that had an incorrect weight. The Igus slewing ring (fr14-100) had a weight listed at 21 pounds, where it is really 0.9 pounds. Thanks to Ken Streeter for pointing this out to us ASAP. Orders with this part in it will have their shipping re-calculated for a new price.

Sincerely,
Andy
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  #114   Spotlight this post!  
Unread 29-12-2013, 16:05
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Re: FRC Blog - FIRST Choice: Take Three!

Ordering and payment went smoothly... used Google Chrome browser as directed.

THANKS, Andy! GREAT JOB!!

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  #115   Spotlight this post!  
Unread 29-12-2013, 16:27
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Re: FRC Blog - FIRST Choice: Take Three!

Thanks Andy,

I should have taken a closer look at the order to understand the cause.

Again, great job with FIRST Choice and thanks!
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  #116   Spotlight this post!  
Unread 29-12-2013, 16:32
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Re: FRC Blog - FIRST Choice: Take Three!

I am speculating that if you got an order number, the e-mail would be redundant and lack of an e-mail would be no cause for alarm.

I hope...
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  #117   Spotlight this post!  
Unread 29-12-2013, 16:51
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Re: FRC Blog - FIRST Choice: Take Three!

Did most teams in general jump on the 3D printer lotto or go for the parts?

Sad to see so many talons go so fast
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  #118   Spotlight this post!  
Unread 29-12-2013, 16:52
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Re: FRC Blog - FIRST Choice: Take Three!

Quote:
Originally Posted by ksafin View Post
Did most teams in general jump on the 3D printer lotto or go for the parts?

Sad to see so many talons go so fast
I'm guessing some teams went for the lottery???
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Unread 29-12-2013, 17:05
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Re: FRC Blog - FIRST Choice: Take Three!

Nice job AndyMark.

Got everything we wanted. Work perfectly for us. Well worth the wait.
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Unread 29-12-2013, 17:08
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Re: FRC Blog - FIRST Choice: Take Three!

76 in the printer lottery so far, not sure how many have completed their order.
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